Privacy Policy

Civil Stock & Etix India Pvt Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit CivilStock.co.in ("Site"). Please read this policy carefully.

We collect personal information that you voluntarily provide to us when registering, placing an order, subscribing to newsletters, or contacting customer support. This includes: Name, email address, phone number, and shipping address, Payment information processed securely via third-party gateways, Usage data such as IP address, browser type, and browsing behaviour for analytics and improving our services.

We use your information to: Process and fulfill your orders, Communicate with you regarding your orders, services, and promotions, Improve website features and customer experience, Comply with legal obligations.

We do not sell or rent your personal data to third parties. We may share information with trusted service providers who assist us in operating the website, processing payments, and delivering products. These providers are authorised to use your information only as necessary to perform services on our behalf.​ Our website uses cookies and similar tracking technologies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.​

We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.​ Depending on your jurisdiction, you may have rights related to your personal information, including access, correction, deletion, and the right to withdraw consent. Please contact us using the information below to exercise these rights.​

We retain your personal data only as long as necessary to provide services and comply with legal requirements. Information related to orders is retained for accounting and tax purposes as required by law.​

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for updates.

For any questions or concerns about this Privacy Policy, please contact: Civil Stock, Email: Support@civilstock.co.in